Master Group of Industries is actively recruiting for the position of Customer Experience Specialist. The role involves tracking customer experiences across various channels, collaborating with cross-functional teams, and driving initiatives to enhance brand awareness. Responsibilities include aligning customer experience strategies with marketing efforts, proactively addressing customer needs, and responding to queries through multiple communication channels. The candidate is expected to have 5-7 years of relevant experience and a qualification in Marketing or Business Management. The position is based in Gulberg, Lahore.
Interested candidates are encouraged to send their resumes to [email protected], specifying the position in the subject line. The company seeks individuals with a strong background in customer service, product testing, and a proactive approach to maintaining positive customer experiences. Stay updated on industry trends and new CRM technologies. Join Master Group of Industries to contribute to the growth and success of the team!
